All features
Everything your scheme needs,
nothing it doesn't
VulaKomplex covers the full lifecycle of managing a South African sectional title scheme — billing, maintenance, communications, compliance, and more.
Sign UpAutomated end-to-end
Levy Billing & Financials
Stop running your billing cycle out of spreadsheets. VulaKomplex handles levy generation, statement delivery, reminders, and overdue tracking automatically — so trustees and managing agents can focus on the scheme, not the admin.
- Levy generation across all units
- Built-in support for SA municipal tariff structures
- CSOS levy handling
- Automatic overdue tracking and interest
- Configurable reminder schedule
- Branded statements via email and WhatsApp
- Print-ready PDF statements
- POPIA-aware delivery and tracking
From log to resolution
Maintenance & Queries
Every maintenance query is tracked from submission through resolution. Residents log issues themselves; trustees see status at a glance; nothing falls through the cracks.
- Resident self-service logging
- Photo and document attachments
- Assign to staff or contractors
- Quote and approval workflow
- Automatic status updates to residents
- Priority levels and SLAs
- Full audit trail
Capture, calculate, charge
Utility Metering
Capture meter readings per unit and let VulaKomplex turn them into accurate, itemised charges on each levy statement.
- Per-unit electricity, water, and gas
- Monthly readings with consumption history
- Support for SA progressive tariff structures
- Configurable for any South African municipal tariff structure
- Configurable markups
- Itemised line items on statements
Meet residents where they are
WhatsApp & Email Communications
South Africans live on WhatsApp. Keep residents informed on the channel they actually read — levies, maintenance updates, and scheme notices, without chasing anyone.
- Statements and notices on WhatsApp and email
- Payment reminders that actually get read
- Maintenance status updates to residents
- Read tracking on emails
- SA phone-number handling
AGM-ready, always
Financial Reporting & Analytics
Real-time dashboards give trustees and managing agents complete visibility into the scheme's financial health — without digging through spreadsheets.
- Income vs expense dashboards
- Arrears and outstanding levy reports
- Per-unit billing history
- Long-term reserve fund planning
- Budget vs actual tracking
- Exportable AGM reports
- Seamless export to major accounting software
Self-service for owners and tenants
Resident & Occupant Portal
A single place for residents to view statements, log queries, and manage their registrations — fewer admin calls, fewer after-hours interruptions.
- Owner and tenant self-registration
- Statement history and downloads
- Maintenance query tracking
- Pet, vehicle, and access registrations
- Document library (rules, minutes, certificates)
Structured trustee workflows
Alterations & Approvals
Structural alterations require trustee approval under the STSMA. VulaKomplex provides a clean workflow from application through voting and final approval.
- Online application submission
- Document and plan uploads
- Trustee voting workflow
- Configurable approval rules
- Notices with reasons
- Full application audit trail
- STSMA-aligned process
Set it once, let it run
Automation & Scheduling
Configure your billing calendar once and VulaKomplex handles the rest — generate, issue, remind, and apply interest, all on schedule.
- Configurable billing calendar
- Multi-step reminder schedules
- Overdue and interest handling
Built for SA legislation
Compliance & Security
Managing a body corporate carries legal obligations. VulaKomplex is designed to support STSMA compliance, POPIA-aware data handling, and proper access control.
- Role-based access for every stakeholder
- POPIA-aware data handling
- STSMA-aligned workflows
- CSOS levy handling
- Secure document storage
- Audit trails on financial transactions
- Own your data — export and move it whenever you want
Our Promise
The UnKomplexicated™ Guarantee
VulaKomplex is built on a simple promise: managing your complex should be UnKomplexicated— made simple by the way we execute the work, not by the size of the contract. If we don't deliver, you don't pay.
Simple execution
We run your scheme the simple way — set up, migrated, automated, and live in days. If running your complex isn't measurably simpler within 60 days of go-live, we refund your subscription in full.
Done with you
We configure your complex, migrate your existing data, and walk your trustees through every screen — no consultants required.
No fine print
No cancellation fees, no auto-renewal traps, no lock-in. Cancel anytime with one click.
60-day full refund · No questions asked · No cancellation fees
Complex management
Simplified, Guaranteed.
Book a personalised walkthrough — see every feature in action for your scheme.