All features
Everything your scheme needs,
nothing it doesn't
VulaKomplex covers the full lifecycle of managing a South African sectional title scheme — billing, maintenance, communications, compliance, and more.
Automated end-to-end
Levy Billing & Financials
Stop running your billing cycle out of spreadsheets. VulaKomplex handles levy generation, statement delivery, reminders, and overdue tracking automatically — so trustees and managing agents can focus on the scheme, not the admin.
- Levy generation across all units
- Built-in support for SA municipal tariff structures
- CSOS levy handling
- Automatic overdue tracking and interest
- Configurable reminder schedule
- Branded statements via email and WhatsApp
- Print-ready PDF statements
- POPIA-aware delivery and tracking
From log to resolution
Maintenance & Queries
Every maintenance query is tracked from submission through resolution. Residents log issues themselves; trustees see status at a glance; nothing falls through the cracks.
- Resident self-service logging
- Photo and document attachments
- Assign to staff or contractors
- Quote and approval workflow
- Automatic status updates to residents
- Priority levels and SLAs
- Full audit trail
Capture, calculate, charge
Utility Metering
Capture meter readings per unit and let VulaKomplex turn them into accurate, itemised charges on each levy statement.
- Per-unit electricity, water, and gas
- Monthly readings with consumption history
- Support for SA progressive tariff structures
- Configurable for any South African municipal tariff structure
- Configurable markups
- Itemised line items on statements
Meet residents where they are
WhatsApp & Email Communications
South Africans live on WhatsApp. Keep residents informed on the channel they actually read — levies, maintenance updates, and scheme notices, without chasing anyone.
- Statements and notices on WhatsApp and email
- Payment reminders that actually get read
- Maintenance status updates to residents
- Read tracking on emails
- SA phone-number handling
AGM-ready, always
Financial Reporting & Analytics
Real-time dashboards give trustees and managing agents complete visibility into the scheme's financial health — without digging through spreadsheets.
- Income vs expense dashboards
- Arrears and outstanding levy reports
- Per-unit billing history
- Long-term reserve fund planning
- Budget vs actual tracking
- Exportable AGM reports
- Seamless export to major accounting software
Self-service for owners and tenants
Resident & Occupant Portal
A single place for residents to view statements, log queries, and manage their registrations — fewer admin calls, fewer after-hours interruptions.
- Owner and tenant self-registration
- Statement history and downloads
- Maintenance query tracking
- Pet, vehicle, and access registrations
- Document library (rules, minutes, certificates)
Structured trustee workflows
Alterations & Approvals
Structural alterations require trustee approval under the STSMA. VulaKomplex provides a clean workflow from application through voting and final approval.
- Online application submission
- Document and plan uploads
- Trustee voting workflow
- Configurable approval rules
- Notices with reasons
- Full application audit trail
- STSMA-aligned process
Set it once, let it run
Automation & Scheduling
Configure your billing calendar once and VulaKomplex handles the rest — generate, issue, remind, and apply interest, all on schedule.
- Configurable billing calendar
- Multi-step reminder schedules
- Overdue and interest handling
Built for SA legislation
Compliance & Security
Managing a body corporate carries legal obligations. VulaKomplex is designed to support STSMA compliance, POPIA-aware data handling, and proper access control.
- Role-based access for every stakeholder
- POPIA-aware data handling
- STSMA-aligned workflows
- CSOS levy handling
- Secure document storage
- Audit trails on financial transactions
- Own your data — export and move it whenever you want
Our Promise
60-Day UnKomplexicated™ Guarantee
Complex management
Simplified, Guaranteed.
Book a personalised walkthrough — see every feature in action for your scheme.