Pricing
Pay per unit. Scale as you grow.
From R21 per unit/month when billed annually. No flat fees that punish large estates. No per-seat charges.
See the numbers
How much does VulaKomplex save you?
Managing a complex manually takes roughly 10 hours per complex per month in levy admin and reporting.
Our Promise
The UnKomplexicated™ Guarantee
VulaKomplex is built on a simple promise: managing your complex should be UnKomplexicated— made simple by the way we execute the work, not by the size of the contract. If we don't deliver, you don't pay.
Simple execution
We set up your scheme, migrate your existing data, and get you live in days. If running your complex isn't measurably simpler within 60 days of go-live, we refund your subscription in full.
Done with you
We configure your complex and walk your trustees through every screen — included at no extra cost. No consultants, no billable hours, no surprises.
No lock-in
No cancellation fees. No auto-renewal traps. No fixed contract term. Cancel any time and your data is available for export for 30 days.
60-day full refund · No questions asked · No cancellation fees
Read the full guarantee, including eligibility conditions →Frequently asked questions
How exactly is per-unit billing calculated?
You pay per unit (residential section, garage, or commercial section) you manage in VulaKomplex, multiplied by your plan's effective rate. Annual billing gives you 2 months free, so Essential starts from an effective R21/unit/month when billed annually. Volume discounts reduce the per-unit rate for larger complexes — from 31 units, 61 units, 101 units, and 201 units.
What counts as a "unit"?
Any separately identifiable section in your scheme — residential apartments, townhouses, lock-up garages (if billed separately), commercial units, and storage units. Common property and unregistered units are not counted.
Is there a setup fee?
No. Onboarding is free of charge — we configure your scheme, bring across your existing data, and get you live.
Can I pay annually?
Yes. Annual billing is paid upfront and gives you 2 months free — effectively 16.7% off the monthly rate. Most customers prefer it once they've seen the platform. We accept EFT for annual invoices.
What is the UnKomplexicated guarantee?
If VulaKomplex doesn't make running your complex measurably simpler within 60 days of go-live, we'll refund your subscription in full — no questions asked.
Can I change plans or cancel anytime?
Yes. Upgrade or downgrade at any time — changes take effect at the next billing cycle. Cancel anytime with no cancellation fees. Your data is available for export for 30 days after cancellation.
What payment methods do you accept?
We accept South African credit and debit cards, as well as EFT for annual billing. All amounts are in ZAR.
What does the Premier plan include that Core+ doesn't?
Premier includes everything in Core+, then adds insurance claim workflows, facility bookings, a calendar for estate activities, dispute management, a dedicated support team from VulaKomplex, 50 WhatsApps per unit/month, and 8hr SLA support. It's built for large estates, self-managed schemes that want the full operating suite, and managing agencies with extensive portfolios.
Ready to simplify your complex?
Free onboarding and the 60-day UnKomplexicated Guarantee on every plan. No payment until you onboard.
Sign up now or book a call — we will configure your scheme and get you live personally.